Cancellation 2 weeks prior to videoconference: 100% refund
Cancellation 2 weeks - 48 hours prior to videoconference: 85% refund
Cancellation 24 - 48 hours prior to videoconference: 50% refund
Cancellation 12 - 24 hours prior to videoconference: 25% refund
Cancellation 0 - 12 hours prior to videoconference: 0% refund